Qualified, local water damage restoration technicians are available 24/7 for any water emergency. Call 1-714-746-7611 now to a restoration expert in the Orange County area now. With our FREE no-obligation estimates you have nothing to lose.

water-iconThe 411 Restoration
Proven Water Removal Process

Home Damage

If your home has damage caused by water, fire or mold it is time to act. Postponing could cause more damage to your home and poses a health risk to you and your family.


24/7 Phone Call

Home emergencies don’t happen on your timetable. By calling day or night you are connected with a reliable professional who can answer your questions and take care of your needs.


30 Minute Response

We take disasters very seriously and offer 30-minute response time to limit damage to your home. We will be at your home in less than 30 minutes to assess the situation.


Local and reliable technicians will assess damage and provide a FREE no-obligation estimate for you to review.


Our technicians are certified, licensed and insured professionals and will work with your insurance company. Our customers are our #1 priority.

Water Damage Restoration Services

Do you have water damage? Let our Orange County IICRC experienced and reliable water extraction and restoration professionals clean up your water-related disaster. Whether it’s from rain storm floods, flooded basements, broken pipes, sewage backups, malfunctioning appliances, or an overflowing toilet, we will get your life back to normal. Our certified, licensed and insured professionals will even work directly with your insurance carrier.

411 Restoration will give you peace of mind in an emergency. With our 30 minute response time, our compassionate and dependable specialists will clean up your disaster fast! 411 will even bill your insurance directly. Call 1-714-746-7611 now for a free, no-obligation estimate. We don’t just restore your home or office, we restore your life.

Call 1-714-746-7611 Now For:

  • Free No-Obligation Estimate
  • 24 Hour Emergency Service
  • 30 Minute Response Time

What is Water Damage Restoration

Water damage in Orange County is frustrating. Let us remove the water and your stress.  After an initial assessment and free estimate, 411 experienced Orange County water damage restoration crews use professional grade equipment to extract the water and dry out the entire area. 411 will remove the affected materials, prevent mold, clean, deodorize, and restore your home or office to its original condition.


411 first step is to resolve the cause of the water. Whether it’s a leaky dishwasher, broken supply line, or sewage backup, the restoration process begins with fixing the problem. Without identifying and resolving the cause of the water damage, you will only have more problems in the future.

Water Extraction

Once the cause of the water is fixed, we can remove standing water and sewage from the affected areas. For larger floods or sewage backups, we will pump out the affected area. For smaller jobs, we may use vacuums to suck up the water. Depending on the specific damage, water extraction may take place after removal and disposal.

Removal and Disposal

We then inspect the damage and remove materials that cannot be restored. This may include materials like plaster, drywall, ceilings, carpeting, and carpet padding as well as personal items affected by the damage. Unfortunately, furniture, paper-products like books, magazines, and newspapers, and other porous items may need to be discarded.

Dry Out

After disposing of materials that cannot be restored, we use professional grade air movers and dehumidifiers to dry out areas and materials that can be salvaged. We closely monitor our equipment to ensure the fastest drying time possible and prevent further damage. Dry out may take several days depending on the extent of the damage.

Sanitize and Deodorize

Once the area is dry, we thoroughly sanitize and deodorize the area to prevent mold and smells from developing over time. In addition to structural materials like flooring, walls, and ceiling, we can also sanitize and deodorize affected furniture, fabric, and other materials that were salvageable.


The final step to water damage restoration is rebuilding and restoring the area to the original condition. This may include hanging new drywall, laying new carpeting, installing new cabinets, and refinishing hardwood floors. It may be necessary to replace damaged appliances or fix structural issues with your property as well.

Categories of Water Damage

The water responsible for causing water damage is broken into three categories based upon the health risks associated with that source.

Category 1 – Clean Water

Clean water does not pose a substantial threat to humans and pets. This includes leaky or broken supply lines and overflowing sinks and bathtubs.

Category 2 – Grey Water

Grey water contains chemical, biological, or physical contaminants that may cause discomfort or sickness in humans and pets. Examples include sump pump failures, overflowing washing machines, leaky or malfunctioning dishwashers, and toilet overflows containing only urine.

Category 3 – Black Water

Black water is grossly unsanitary and contains harmful bacteria and fungi that may cause severe discomfort or sickness in humans and pets. Sewage backups, toilet overflows containing feces, and flood waters from lakes, seas, rivers, streams, or ground surface water are the most common examples. Grey water that is not promptly removed may become black water if allowed to remain stagnant within your home or property.

Classes of Water Damage

The classes of water damage are based on the probable rate of evaporation based on the materials affected. They are used to determine the actions required in cleanup and amount and type of equipment necessary to dry out the affected area.

Class 1 – Slow Rate of Evaporation

Water damage only affects a portion of a room. The materials involved are predominantly non-porous and unlikely to absorb much moisture. Materials in this class include kitchen or bathroom tile, hard countertops, and other non-porous materials

Class 2 – Fast Rate of Evaporation

Water damage affects a larger area. The materials involved are porous and absorbed some water. Water may have soaked into walls less than 24 inches high. Materials in this class include carpeting and carpet padding, drywall, wood, paneling, insulation, fabric, and other porous materials.

Class 3 – Fastest Rate of Evaporation

Water damage comes from overhead and spreads over a large area. The materials involved may be porous and nonporous that are affected by a significant volume of water. Materials in this class include ceilings, walls, insulation, carpeting, carpet padding, fabric, and other porous materials.

Class 4 – Specialty Drying Situations

Water damage affects specific materials or in areas where drying and restoration may be difficult to accomplish. The materials involved may be porous and nonporous. Materials in the class include plaster, concrete, and hardwood floors. Also included are crawlspaces or other areas where a very low specific humidity is required for drying.

Why Choose a Professional Water Damage Restoration Company?

Cleaning residential or commercial water damage is a complicated process that involves having the right equipment. The longer the water sits, the more extensive the damage as well. A professional water damage company will quickly assess the situation, extract the water, and limit water damage.

411 Restoration helps homeowners like you restore your home to its original condition. 411 water damage restoration professionals are dedicated to responding quickly to your water damage emergency.

Call 1-714-746-7611 now to be connected to our on-call water damage restoration company for a free, no-obligation estimate.

Local Professionals

411 crews are local, trained professionals with years of experience in water damage restoration and cleanup.

Always Free Estimates

Let our experienced professionals assess your water damage and provide a free, no-obligation estimate on restoring your home or business to its original condition.

24-Hour Emergency Service

Water damage can strike at any time, so we offer 24-hour emergency services for all types of water damage restoration and cleanup.

30-Minute Response Time

The longer water and sewage sits, the more damage it can do. We provide 30-minute rapid response to limit the damage and reduce the cost of repairs.

Licensed and Insured

Our professionals are licensed and insured to ensure you are protected throughout the restoration process.

Professional Equipment and Techniques

Our restoration crews use professional grade equipment and advanced techniques to restore your home or business.

We Work With Your Insurance Company

Navigating what is covered by insurance can be difficult. We can work with your insurance company to get as much covered as possible.

Common Causes of Water Damage

From God made natural disasters to man made malfunctioning plumbing systems, water damage has many causes. No matter the cause, 411 restoration professionals are here to clean up water damage of any size.

  • Mud Slides
  • Frozen, Burst, Broken, or Leaky Water Pipes
  • Flooding from Heavy Rain Storms
  • Overflowing Bathtubs, Toilets, or Sinks
  • Clogged or Malfunctioning Drains
  • Sewage Backups or Septic Tank Malfunctions
  • Dishwasher Leaks or Malfunctions
  • Washing Machine Overflows or Malfunctions
  • Hot Water Tank Failures or Floods
  • Sump Pump Failures or Backups
  • Leaking Roofs or Windows
  • Water Damage From Fire Fighters

Effects of Water Damage

There are a number of effects due to water damage. From cosmetic and structural damage to mold growth and other damages, it’s important to know what to look for when you have water damage.

Cosmetic Damage

Water can stain and discolor ceilings, walls, carpeting, and floors, damage furniture and fabrics, weaken drywall and plaster, and tarnish metal surfaces after just a few hours of exposure.

Structural Damage

Depending on the volume of water, it can severely weaken or permanently damage structural elements to your property. Drywall and plaster may disintegrate and crumble and wooden studs and subflooring can warp or split.

Mold and Bacterial Growth

Grey and black water can lead to mold and bacteria growth. Persistently damp materials and even standing water from a clean source can also lead to mold problems if they remain unresolved. Standing sewage can lead to bacterial growth and pose future health risks.

Damage to Appliances and Electrical Systems

Water and sewage can also lead to damage to appliances, including washing machines, dryers, hot water tanks, furnaces, dishwashers, and refrigerators, as well as electrical outlets and wiring.

Damage to Personal Items

Water can also damage or even destroy personal possessions like televisions, personal electronics, books, photographs, musical instruments, and many other items.

How Much Does Water Damage Restoration Cost?

It’s difficult to predict the cost of water damage restoration without seeing the extent of the damage first hand. Common factors that impact restoration costs are the:

  • Source and category (clean, grey, or black) of the water
  • Size of the area affected
  • Types of materials involved
  • Difficulty of extracting the water
  • Amount of reconstruction necessary

Your insurance policy may cover some or all of the cost for water damage cleanup and restoration. Call 1-714-746-7611 now for a free, no-obligation estimate on water damage restoration.

Rooms Most Likely to be Affected

While water damage can affect any room, certain factors make specific rooms more prone to water damage.


Basements contain a number of plumbing systems and appliances that can cause water damage. Most water supply lines and drains route through the basement. Hot water tanks, laundry facilities, and HVAC systems are typically situated in the basements. Water can leak through windows and foundation walls and sewage can backup through floor drains.

Crawl Spaces

Crawl spaces have many of the same possible causes of water damage as basements. Due to limited access and confined spaces, water damage cleanup poses an additional challenge.


Broken, leaky, or malfunctioning supply lines to sinks, dishwashers, ice makers, and water filters are the most common cause of water damage in the kitchen. Blocked, backed up, and overflowing sinks and leaky dishwashers are common causes of water damage in the kitchen.


Common causes of water damage in the bathroom are broken, leaky, or malfunctioning supply lines to sinks, toilets, and bathtubs. Drains running leading away from those bathroom fixtures are also prone to become blocked, backup, or overflow.

Laundry Rooms

Laundry rooms can also cause significant water damage as well. Supply lines and drains from your washing machine can break or leak, plus your washing machine could malfunction and overflow.

Call Now for Water Damage Restoration Services

Whether you have a flooded basement or crawl space, storm damage, backed up and overflowing drains, sump pump failure, sewage or septic tank backup, broken or leaky pipes, we’re here to help. No matter the cause of your water-related emergency, our team will clean it up.

From residential water damage restoration to commercial water mitigation, we are ready to help no matter how large or small the job. We are a full-service water damage cleanup and restoration service company with years of experience.

Call 1-714-746-7611 now for a free, no-obligation estimate. We always offer 24-hour emergency service and a 30-minute response time. Let our compassionate and dependable restoration specialist give you peace of mind in an emergency.

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